Please, read the Rental Agreement carefully. Rental Agreement regulates the legal relations between you and Scroll and includes regulations that are binding to comply with.

Apart from the present Rental Agreement, no additional agreement will be concluded with the Renter that will regulate the rental of electric vehicle.

The Renter must read and agree to this Rental Agreement for the use of electric vehicle. This agreement includes the terms and conditions of use of the App and it will be presented to the Renter in the App along with the Privacy Policy, as well as posted on the website. By marking the appropriate box in the App, the Renter confirms that he/she has read and agrees to this agreement to have legal consequences.

1. Definition of terms;

1. Agreement – the agreement includes the following agreements between Scroll  and the Renter- the Rental Agreement and the Privacy Policy;

2. Rental Agreement – this agreement on the rent of electric vehicle is concluded between the Renter and ,,Scroll Mobility’’ LLC;

3. Privacy Policy – Terms and conditions for the processing of personal information of the Renter, which is placed in the App of Scroll and the Renter reads and agrees to it while registering in the App;

4. Customer/Renter – In case of using a moped/ Electric scooter , an individual who has reached the age of 16 and has a driver’s license, And in case of using a Electric scooter, a person who has reached the age of 16.

5. Scroll – a trademark of ,,Scroll Mobility’’ LLC, registered with the National Intellectual Property Center of SAKPATENTI and operated by ,,Scroll Mobility’’LLC. ,,Scroll Mobility’’LLC is referred to as Scroll in the Agreement;

6. App – Electric vehicle sharing application available for download in the Google Play and Apple App Store. The App is mobile compatible. The Renter can receive the services provided by the Rental Agreement from Scroll through the App;

7. Moped – an electric Moped offered for sharing by Scroll to the Renter through the App;

8. Cost/Price– the cost of renting an electric vehicle;

9. Penalty – the amount provided for in the Rental Agreement for violation of the terms of the agreement, which is imposed as a penalty on the Renter and deducted from the card indicated in the App;

10. Services – Services for the purposes of this Agreement include services that the Renter receives through Scroll App; In particular, the Services include the use of the App itself, the rental of electric vehicle, as well as the rental of auxiliary items related to it, service personnel.

11. Registration – Registration of the Renter in the App by phone number and e-mail;

12. Verification – The procedure of validation and confirmation of the Renter’s driving license registered in the App performed by identomat.com.

13. Authorized Renter – a Renter who has undergone registration and verification in the App;

14 – Personal account – a personal page created by the Renter in the application.

15. Driving license – a document issued by the relevant authority certifying that the holder of this document has the right to ride the vehicle indicated in the document; The Renter is prohibited to transfer the driving rights to any third party;

16. Restricted zone/zones– the area marked in red on the map placed in the App of Scroll, where it is forbidden to ride/drive by moped,or/and Electric scooter;

17. Ending zone/zones – the area marked in green and blue on the map placed in the Scroll App, where it is allowed to park a moped or Electric scooter;

18. Riding/driving Zone – the area marked in white on the map placed in the Scroll  App, where it is allowed to ride/drive by moped, or  Electric scooter;

19. Pausing – pausing of the ride/drive or parking temporarily;

20. Personal Information – Information defined by the Law on Personal Data Protection.

21.  Direct communication – direct and immediate provision of information to the data subject by phone, mail, e-mail or other electronic means of a natural person and/or legal entity, goods, idea, service, work and/or initiative, as well as formation and maintenance of interest in image and social topics , for the purpose of realization and/or support.

22. Website – https://scroll.eco/

23. Electric vehicle – electric scooter and/or electric moped (according to the context)

2. Subject of rent;

1. Scroll provides Electric Mopeds (two helmets placed in the trunk of the moped)/Electric scooter. Only Scroll and the Renter are parties of the Rental Agreement.

2. The Renter solely rents the electric vehicle and therefore is solely responsible for the fulfillment and breach of the obligations under the Rental Agreement.

3. The Renter may rent the electric vehicle only via the App, only after successfully completing  the registration and verification procedures in the App.

4. Electric vehicles are the property of Scroll  and neither this agreement nor the rental of electric vehicles by the App may be construed as a transfer of ownership title to the Renter. This rule applies to the electric vehicle itself, as well as to any other additional items that are rented with the electric vehicle or represents its constituent parts.

5. The Renter is obliged to pay the cost of the rental to Scroll, which is calculated in accordance with the rules set forth in this Rental Agreement. The rental price is specified in the application.

3. Preconditions of the rent;

1. The Renter must meet the following preconditions in order to rent the electric vehicle:

– The Renter must be at least 16 years old in case of renting the Moped;

– The Renter must download the App in the mobile phone;

– The Renter must register in the App and complete the verification procedure;

2. The Renter should download the App from Google Play or the Apple Store App, read and agree to the Rental Agreement and Privacy Policy upon registration, and fill out the registration form available in the App.

3. By registering in the App, the Renter confirms that he/she has read and agrees to the terms of the Agreement.

4. The Renter bears full material responsibility for any administrative sanction (penalty) imposed by the patrol police of the Ministry of Internal Affairs.

5. When parking outside the end of the ride/parking zone, in case the electric vehicle is moved to the penalty parking lot by the relevant service, the Renter bears full financial responsibility for any fees for removing the electric vehicle owned by the Scroll from the penalty parking lot and other related additional expenses.

6. The Renter is obliged to comply with the rental preconditions upon registration in the application and throughout the rental period. In case of violation of these preconditions, the responsibility rests with the Renter.

7. The Renter is obliged to ride/drive the electric vehicle personally and ensure that third parties do not have access or the opportunity to use it. Scroll  declines all responsibilities in cases where third parties have taken advantage of the authorized profile of the Renter. Liability for any damage that may be caused by third parties using the electric vehicle shall be borne by the authorized Renter who activated it. 

4. Registration in the App;

1. The Renter must download the App in order to register in the App.

2. Downloading the App and registration is free of charge.

3. The Renter must fill in the application form and follow the steps indicated below in order to register in the App:

– Indicate the phone number;

– Enter the code received on the phone number;

– Review, read and agree to the Rental Agreement and Privacy Policy. Reading and Agreeing to this document is mandatory for registration;

– Indicate his/her full name in the application;

– After entering the first and last name, the Renter has open access to the map and is able to view coverage areas, free electric vehicles;

– Enter the payment card details, which will be used for payment of the rental cost purposes;

– Registration is completed by entering the payment card details;

4. The Renter is obliged not to transfer the App authorization information to a third party. Otherwise, the liability for any damages occurred, the cost of rent is fully borne by the Renter.

5. Registration for more than once with the same driving license is prohibited in order to avoid duplication of the profiles.

5. Verification;

1. The Renter is obliged to complete verification procedure in order to rent the electric vehicle.

2. Verification is free of charge.

3. Verification of electric moped is possible with driver’s license.

4. For the verification with the driver’s license, the Renter must go through the following steps:

– Mark “verification” in the App;

– Follow instructions in the App;

– The App redirects the Renter to the identomat.com website, where the Renter must upload photos of the front and back of the driver’s license. The Renter must take selfie through the identomat  platform, in accordance with the instructions provided;

– If the Renter cannot be identified by the photos taken by him/her, the identomat  platform will notify the Renter and redirect him/her to the beginning of the verification process;

– After uploading the photos, identomat.com checks the compliance of the individual with the uploaded photos and makes one of the following decisions:

a) Positive – a positive decision for verification. Uploaded driver’s license and the Renter’s photo comply with each other;

b) Negative – a negative decision for verification. The uploaded driver’s license does not match the Renter’s photo;

c) Is pending – in such a case Scroll is authorized to review the verification session itself and make a final decision.

– The verification process is completed with a positive decision issued by identomat.com;

– The Renter will receive a notification about the successful completion of the verification in the e-mail specified in the App;

5. The Renter shall read the Privacy Policy of identomat at the following link – https://www.identomat.com/privacy-policy

6. The Renter is authorized to use electric vehicle of Scroll only after receiving a positive notification about verification.

7. In case the Renter fails to complete the registration or verification process due to a technical problem, the Renter is entitled to contact Scroll through the App or by email.

8. The data provided by the Renter during the registration and verification process – the first and last name, e-mail, ID card, driver’s license, phone number must be correct and active. The Renter is liable for any damages that may be incurred as a result of providing incorrect information.

9. If the Renter suspects that his/her profile is being used by another person, the Renter is obliged to notify Scroll immediately.

6.  Comencement of the agreement;

1. The Renter must read this Agreement while registering in the Application. The Renter confirms that has read and agrees to the Agreement by marking relevant box. The consent expressed in such a form shall be considered as written consent and shall be considered as the signing of the Agreement by the Renter.

2. The Agreement enters into force from the moment of the Renter’s registration in the App.

7. Statements and guarantees of the parties;

1. Scroll declares and guarantees that:

– Scroll is the sole owner of the electric vehicles;

7.2. Renter declares and guarantees that:

– he/she has reached 16 years in case of using a moped;

– he/she is aware of the rules of driving the electric vehicles, is competent and has the necessary skills to ride/drive the electric vehicle;

– he/she has read the terms of the Agreement in a language and form that the Renter understands, confirms the agreement to the terms described in them;

– he/she has read the safety rules specified in the App, the rules of unlocking and using the electric vehicle, agrees with them and is ready to fully and inviolately follow them;

– he/she will use the electric vehicle in good faith, take care of it, will not cause damage and will take all necessary measures to prevent damage;

– he/she is the sole renter of the electric vehicle and is personally responsible for compliance with all terms and conditions specified in this Agreement;

– he/she is aware of the fact that when unlocking an electric vehicle, the Renter must ride/drive it personally, only himself/herself;

– By making a decision about driving an electric vehicle, he/she takes responsibility and risks  himself/herself in case of injury or damage to health;

– he/she is aware of the fact that environmental conditions such as rain, fog, snow, ice, hail, heat can affect the ride/drive. Takes responsibility for any material or intangible consequences upon the commencement of the ride/drive in spite of these conditions;

– he/she recognizes that the electric vehicle and any additional equipment attached to it is the property of Scroll;

– he/she agrees to use the electric vehicle considering the zones indicated by Scroll, to park in the Ending Zone, not to ride/drive in the Restricted Zone;

– he/she realizes that he/she is riding/driving the electric vehicle personally and, consequently, personally bears all responsibility for violation of the traffic rules;

– he/she entitles Scroll to deduct any charges (costs under the Agreement, fines, compensation for damages for violation of the terms of the Agreement) from the card indicated in the App;

-he/she is aware that transportation of heavy weight by electric vehicle is prohibited;

– he/she is aware that the electric vehicle operates with charged battery. Driving of the electric vehicle reduces the battery;

-he/she is familiar with the traffic rules and undertakes to obey and follow such rules;

– When parking outside the end of the ride/parking zone, in case the electric vehicle is moved to a penalty parking lot by the relevant service, he/she is fully responsible for any fees for withdrawing electric vehicle from the penalty parking lot by Scroll and other related additional costs.

3. The statements and warranties of the parties are binding provisions and their violation constitutes a violation of the essential terms of the agreement. Scroll is entitled to impose a penalty on the Renter for breach of warranties. In the event of a breach of the terms of the warranty, the breaching party shall be liable for any damages arising out of such breach. Breach of any term of the warranty entitles the other party to terminate the contract unilaterally.

8. Start of the ride;

1. The Renter can rent the electric vehicle only via the App.

2. The rental process (the same as “the Ride”/travel) involves activation of the electric vehicle with the App by the Renter, the ride, and ending of the ride.

3. The Renter must have a mobile phone with the App and driver license (in case of using an electric moped). in order to start a ride.

4. To rent an electric vehicle the Renter has to:

– Find and book the desirable electric vehicle on the map through the App;

-Check the condition of the electric vehicle, whether it has any damage. In case of discovery of damage, the Renter is obliged to mark the damaged item through the application and enter the details of the damage. In the event that the Renter does not enter the details of the damage, it is assumed that he/she has rented an electric vehicle without damage, therefore any damage found at the end of the ride that was not marked at the beginning is the responsibility of the Renter; Scroll is authorized to impose a penalty on the Renter. The information on the penalty is available on the website.

– In case of renting the moped, put on disposable medi-cap placed in the trunk for hygienic safety and then the helmet. Two helmets should be found in the helmet case of the Moped. In case of absence of helmets, the Renter must notify Scroll through the App. In case of absence of such notice, it is assumed that the Renter rented a moped with two helmets. Consequently, the responsibility for losing the helmet at the end of the ride will fall entirely on the Renter; The information on the penalty is available on the website.

– Move the Moped from the stand and press “start” button and do not let go until the screen reads “Ready.”

9. Ending the ride;

1. The Renter is obliged to make sure that the electric vehicle is parked in the Ending Zone before the end of the ride/drive. In the event of completion of the ride/drive outside the Ending zone, Scroll is authorized to impose on the Renter the penalty considering the distance between the electric vehicle and the Ending zone. The information on the penalty is available on the website.

2. To complete the ride/drive, the Renter is obliged to:

– Ride/Drive the electric vehicle to the Ending/Parking Zone;

– Place the electric moped on the stand;

– Place both helmets and other accessories in the trunk in case of renting the moped;

– When renting a moped, lock the trunk lid, make sure that the trunk is locked.

3. A renter who abandons an electric vehicle and misses any stage of completion of the ride will be charged a penalty for leaving the electric vehicle without completing the ride. The information on the penalty is available on the website.

4. The renter is obliged to leave the electric vehicle in an orderly and clean condition. Scroll will impose a penalty on you for polluting an electric vehicle. The information on the penalty is available on the website.

10. Terms of use of the electric vehicle

1. It is forbidden to ride the Moped without a helmet. Scroll is not responsible and the Renter himself/herself is responsible for any damage caused while riding the Moped without a helmet, including an administrative fine or Physical and material damage caused to the Renter or any affected third party.

2. For the case of riding a moped without a helmet, the Renter will be charged a penalty provided by the Code of Administrative Offenses.

3. Scroll is authorized to charge the Renter a penalty for the loss of the helmet. Information on the penalty is available on the website.

4. In case the Renter takes the helmet with him/her after the end of the ride, Scroll is entitled to impose a hourly penalty on the Renter before the helmet is returned. If the Renter avoids the obligation of returning the helmet, the Renter will be charged a fixed penalty. Scroll is authorized to suspend the Renter’s Scroll account. Information on the penalty is available on the website..

5. Scroll is exempt from liability if the Renter rides the Moped without a helmet. Scroll ensures that the helmets are available in the Moped. In case of absence of helmets, the Renter is obliged to report it to Scroll and do not ride the Moped without the helmet.

6. In case of arising any problem in booking the electric vehicle, starting or ending a ride, the Renter should contact Scroll to eliminate the problem and do not attempt to rectify the problem on their own. The Renter is responsible for any modifications made to the Moped.

7. In case the electric vehicle is damaged, broken, has missing parts, the Renter is obliged to report about the damage. Otherwise, any such damage at the end of the ride will be the responsibility of the Renter.

8. If the electric vehicle is unstable during the ride/drive, has any other problems that hinders the Renter during the ride/drive, the Renter is obliged to immediately stop using the electric vehicle, park it in the Ending/Parking Zone and report such damage to Scroll.

9. The Renter is obliged to plan the ride/drive considering battery status of the chosen electric vehicle (It is recommended that the battery status exceeds 25%). Scroll is not responsible if the electric vehicle runs out of battery before reaching the destination.

10. The battery decreases during the ride/drive, it is affected by various circumstances such as road conditions, weather. The Renter is obliged to take these circumstances into account before starting the ride/drive.

11. Scroll electric vehicles are electric and Scroll ensures their charging. The Renter is obliged to pay attention to the control screen and ensure that the electric vehicle will not be outside the operation zone without charged battery. In case the electric vehicle run out of the battery outside of the operating zones, the Renter will be imposed a penalty for returning it. The information on the penalty is available on the website.

12. The Renter should not try to charge the Moped himself/herself. In such case, all risks, damages, responsibilities, obligations that may be caused by charging the electric vehicle are transferred to the Renter.

13. Considering the nature of the ride, the Renter must take additional safety or precautionary measures that are not specified in this Agreement.

14. The Renter must return the electric vehicle in the same condition as it was at the start of the rent.

15. The Renter must ensure that his/her mobile phone is charged during the ride/drive and will be able to complete the ride/drive. In case the Renter’s mobile phone is turned off before the end of the ride/drive, the Renter is obliged to contact Scroll at the earliest opportunity and inform the ride/drive details.

16. The Renter is obliged to cooperate with Scroll to specify the details of any incident, disputed case, to provide with complete and exhaustive information, to report to Scroll office, to take part in the survey.

17. The Renter undertakes the responsibility for keeping the electric vehicle clean, not trying to modify it.

18. The Renter is obliged to take care of personal belongings and not to leave them on the electric vehicle after the end of the ride/drive. Scroll is not liable if the Renter has left his/her personal belongings in the electric vehicle.

11. Traffic rules;

1. The Renter is obliged to follow and obey the traffic rules at any time while using the electric vehicle .

2. When driving the electric vehicle, the Renter is obliged to ride/drive on the road so that all wheels of the vehicle touch the road surface.

3. In a populated or uninhabited area, the movement of a moped is allowed at a speed of not more than 45 km/h.

4. Standing on the edge of the pavement bordering the roadway is allowed for electric vehicles if it does not create an obstacle for pedestrians.

5. Movement of electric vehicles is prohibited on the highway, at the entrance and exit of the highway.

6. It is allowed to ride the moped on the roadway, only in one line on the right lane of the road, and on the side – if it does not impede the movement of pedestrians.

7. Movement on the pavement by electric vehicles is prohibited, except for scooter.

8. A person transporting an electric moped/scooter as a pedestrian is equal to a pedestrian.

9. The Renter is prohibited from transporting cargo by electric vehicle.

10. An electric vehicle user is obliged to comply with the law of Georgia on traffic.

11. In this article, the provisions related to electric vehicles from the Law on Road Traffic are indicated for information. In the event that there is an amendment in the law on road traffic, which is not reflected in this agreement, the Renter is obliged to follow and comply the applicable legislation.

12. The Renter will be imposed the fine for violation of traffic rules under the Code of Administrative Offences. Scroll is entitled to suspend account of such Renter.

12. Prohibitions;

1. It is forbidden to ride with a child under 12 years old.

2. When riding the scooter, the Renter is not allowed to transport a passenger.

3. Do not use your mobile phone or other device while riding/driving an electric vehicle, as this may distract you from riding safely.

4. Driving the electric vehicle under the influence of alcohol, drugs, medications or other substances that may restrict the ability to drive the electric vehicle safely is prohibited. In such case Scroll is entitled to impose the penalty on the Renter.

5. It is forbidden to park the electric vehicle in restricted parking lots, privately owned areas or in areas that are closed and not accessible to public. Parking of electric vehicles is allowed only in the Ending Zone.

6. It is forbidden to use the electric vehicle in a Restricted Zone.

7. It is forbidden to participate in races or any sporting events with the electric vehicles.

8. It is forbidden to transfer the electric vehicle to another person for payment or free of charge. In the event that the Renter has transferred the electric vehicle to a third party to ride/drive, the penalty will be imposed on the Renter by Scroll. The information on penalty is available on the website. The Renter is also fully responsible for any administrative fines imposed for violations of the law.

9. Arbitrary charging of the electric vehicle is prohibited, if the battery is running out, the Renter must end the ride/drive.

10. It is forbidden to carry heavy weight with the Moped. The Moped can carry a maximum of 180 kilograms including the Renter.

11. Full material and non-material responsibility for any kind of damage incurred in case of violation of the prohibitions rests with the Renter.

12. Scroll is obliged to provide information about the Renter to any administrative body upon request.

13. Cancelation of the account;

1. The Renter is entitled to terminate the Rental Agreement by terminating the use of the Service.

2. The Renter should contact Scrollin order to cancel the account.

3. Scroll makes the decision to cancel the account based on the Renter’s account balance.

4. In case the Renter has a negative balance and the monetary liability is indicated in the App (cost of the rent, penalty, fine), the account cannot be canceled until the liability is fully paid.

5. After covering the negative balance, Scroll is entitled to cancel the account within one week.

6. In case the Renter fails to fulfill any obligations, statements and warranties under the Agreement, Scroll is entitled to suspend or cancel authorized account of the Renter, restrict Renter’s access to the electric vehicles.

14. Pausing the ride/drive;

1. The Renter is obliged to park the electric vehicle only in the Ending zones allowed by Tbilisi City Hall.

2. Ending zones are marked on a map posted on the website and in the App.

3. The Renter must consider other passengers while ending the ride/drive and must not interfere with the drivers of other vehicles, pedestrians, Scroll or moped.

4. In case the Renter parks the electric vehicle with violation of the parking rules, the penalty will be imposed on the Renter for the parking in the Ending zone in violation of the rules. The information on penalty is available on the website.

5. The Renter has the option to activate the pausing mode and temporarily pause the ride/drive of the electric vehicle. The Renter’s booking is active in the pausing mode; however, while using the moped the trunk is locked and the moped alarm is activated. To continue the journey, the Renter chooses to continue the ride/drive.

6. The Renter must obey parking rules in case of pausing the ride/drive of electric vehicle. In case the Renter incorrectly parks the electric vehicle in pausing mode, the penalty will be imposed on the Renter. The information on the penalty is available on the website.

7. For violation of any parking rule, the Renter is subject to the fines under the Code of Administrative Offences by the police.

15. Communication;

1. The Renter communicates with Scroll  using the chat in the App or contact us via Scroll e-mail – care@scroll.eco

2. Notifications sent to the Renter are deemed as delivered and are mutually binding from the moment the message is sent.

3. The Renter must indicate valid contact information in the App. In the event of a change of contact information, the Renter should reflect the change in the App. Otherwise, the information provided in the App will be considered valid.

16. Validity of the agreement;

The Rental Agreement is considered concluded from the moment of registration in the App and is valid for an indefinite period.

17. Rates of rental;

1. The cost of renting the electric vehicle is calculated according to the duration of the ride.

2. The price of the rent is calculated for the moment of pressing the end of the ride button and covers the period from the ride activation to its end.

3. The Renter may use the electric vehicle in accordance with the prices indicated in Scroll App, that may include ride/drive start fee and price of the rental. Detailed information on the rental prices is available in  App. The Renter is obliged to review prices specified in the rental app, before renting the Moped.

4. Rates of rental could be changed over time. When the rental price changes, information about the changed rates will be posted in the application.

5. Scroll is authorized to offer promo codes and service packages to the Renters.

18. Rules of Payment;

1. The Renter pays the price of the rent upon the completion of the ride/drive.  The price of the rent is deducted from the card indicated in the App by the Renter after the end of the ride/drive.

2. By entering the card details in the App, the Renter authorizes Scrollto deduct any payments incurred by the Renter under this Agreement due to violation of the Agreement or violation of the legislation of Georgia from the card. Payments include fines imposed by Scroll as well as fines imposed by state authorities. Consent to this Agreement should be considered as consent to deduct fines, for which Scroll does not need an additional agreement with the Renter.

3. In case the amount cannot be deducted from the card indicated in the App, the relevant payments will be recorded on the negative balance in the Renter’s account and will be automatically deducted when the new card details are indicated. The Renter with a negative balance will not be able to activate the electric vehicle.

4. Scroll is authorized to repeat a charge that has not been successfully completed using all payment methods specified in the App.

5. If the Renter does not agree to the payment proceeded by Scroll, the Renter is entitled to contact Scroll via e-mail within 10 working days of such charge. The Renter must indicate the claim in such request. Scroll will review the request within 14 days and then notify the position in writing.

19. Availability of electric vehicles;

1. Scroll is not responsible for the compatibility of the Renter’s mobile device and the App.

2. The Renter is obliged to make sure before the ride/drive that the electric vehicle has sufficient battery and the Renter will be able to return to the Ending zone.

3. The Renter sees available electric vehicles through the App.

4. The Renter is obliged to activate and book the electric vehicle when the Renter intends to rent it.

5. The Renter is authorized to use electric vehicles that are not booked or activated by other Renters.

6. Scroll has access to the location of the electric vehicles in order to determine its location, safety, inspection and control.

7. Scroll is authorized, on sole discretion to suspend the Renter’s access to the App.

8. The Renter agrees to the fact that electric vehicles may not be available 24 hours a day, 7 days a week and 365 days a year. The number of electric vehiles is limited, they are located in specific places and their availability is not always guaranteed.

9. In order to register in the App, to start or end the ride/drive, it is necessary to have an active internet connection. The Renter himself/herself is responsible for the constant availability of the Internet and the costs incurred by the use of the Internet. Scroll does not take responsibility for cases where the ride/drive was disrupted due to inaccessibility of internet, as well as due to malfunction of mobile device or an empty battery. The Renter is responsible for all such expenses. Scroll is entitled to charge the Renter the actual cost of the rent in the event of such a delay until the actual end of the ride/drive.

20. Accidents;

1. The Renter must inform Scroll and police in case of any road accident, accident, damage, theft, loss, regardless of whether the damage is visible visually or whether the electric vehicle is moving. It is prohibited to continue the ride/drive after such incident.

2. In the event of an accident, the Renter is obliged to immediately inform the police about the incident. Also, contact Scroll, follow any instructions given by them and not to leave the place of the accident and the Moped carelessly. If the Renter breaches this obligation, Scroll is entitled to claim damages occured from the Renter.

3. If the same authorized Renter caused damage to the electric vehicle three or more times, Scroll is entitiled to terminate the access of the Renter to the account and to request compensation for any damages occurred.

4. The Renter must inform Scroll about any light or substantial damage of the electric vehicle. The Renter is obliged to stop the ride/drive and park in a safe place. In case the Renter avoids notification of the damage, he/she will be fined. The information on the penalty is available on the website.

21. Termination of the agreement;

1. Scroll is entitled at any time, unilaterally, voluntarily, without the consent of the Renter, terminate the Renter’s access to the App at sole discretion, the Renter may terminate the use of the App at any time and delete the App.

2. In case of non-fulfillment of obligations under the agreement or legislation by the Renter, Scroll is entitled to terminate the agreement.

3. The Renter is entitled to terminate the Agreement by revoking the authorization in the App. The Renter must apply to Scroll, pay negative balance indicated in the account.

4. Scroll is entitled to terminate the Agreement at any time by notification. This does not limit Scroll  to demand fulfillment of all existing obligations as of the date of termination.

22. Personal information;

1. The App collects personal information of the Renter.

2. During downloading, registration and verification procedures of the App, the Renter agrees that Scroll will receive, process and store the personal data.

3. The App processes the following personal data:

– Telephone number;

– E-mail;

– Name, surname;

– Personal number;

– Driving license (is processed by the partner company identomat)

– Information about the location of the electric vehicle;

The confidential information specified by the Renter during registration is protected by Scroll itself.

4. Consent expressed in Scroll  App is defined as written consent to the right to process personal information.

5. You may find and review the privacy policy on personal data processing in the documents uploaded on the website – privacy policy.

6. The Renter declares his consent to the sharing of personal data by Scroll to WiFisher, who provides him with a code in the form of sms, with which the Renter then registers in the Scroll application.

7. The Renter, by agreeing to the rental agreement, also declares his/her consent that confidential information of a personal nature may be transferred to the Ministry of Internal Affairs of Georgia without additional consent of the Renter, if necessary. The sharing of the user’s personal data may be necessary in the cases provided for by the current legislation of Georgia, for the purpose of crime detection, investigation or crime prevention.

8. The Renter  has the right to request the consent given by him to the processing of personal data. Upon such request by the Renter, Scroll will automatically cancel the Renter’s personal account within 10 business days.

23. Direct communication

1. Based on the user’s interests, through direct marketing, in order to provide advertising materials, services interesting to the user, to improve the quality of products, services and services, Scroll uses the user’s personal information, in particular, name and e-mail address. with postal address/phone number.

2. Scroll is authorized to share personal information with any third party in the cases provided for by the current legislation of Georgia,

3. For direct communication purposes, the user gives consent by active action.

4. The user has the opportunity to withdraw from Scroll his consent to direct communication at any time. In turn, Scroll will stop direct communication to the user within a reasonable period of time after receiving the call off request, but no later than 7 (seven) business days.

5. The user’s consent to direct communication is revoked in the personal account on the Scroll website in the following way:

– In the user’s personal account, there is a ,,switch on/off’’button, through which the user will be able to give consent/refusal to the processing of information for direct communication purposes, receiving SMS and email messages about news and offers.

– Scroll  is obliged to record and store the time and fact of giving consent and withdrawal of consent by the user for the duration of direct communication for 1 (one) year after the termination of direct communication.

– A user’s request to stop direct communication does not oblige Scroll to stop providing information about updates and changes.

24. Responsibilities;

1. The Renter is liable for any penalties and material damage, which will onset when the driver’s license of the Renter is not valid/active while using the electric vehicle.

2. The Renter is responsible for any kind of penalty, material damage, which occurs when the Renter drives the electric vehicle while not sober (under the influence of alcohol or narcotic/psychoactive substances).

3. The Renter is liable for any penalties, material damage that will occur as a result of violation of traffic rules.

4. The Renter is liable for any grievances, claims, lawsuits, losses, costs, fines related to a stolen or lost electric vehicle.

5. The Renter is aware of and agrees that Scroll   is authorized to cooperate with law enforcement authorities, the Insurer and, at their written or verbal request, provide information about the Renter indicated in the App, which may be requested by law enforcement. The transmission of such information does not require additional consent of the Renter.

6. The Renter is liable for any damages incurred, including the damage caused by an unauthorized person, as well as any damages incurred by the Renter and by his/her participation.

7. The renter is responsible for any kind of fine, material damage, which will be caused by the Renter’s transfer of the Scroll electric vehicle to a third party.

Term of payment of fines:

Renter must pay any fine within 30 days.

25. Exclusion of liability;

1. The Renter is not responsible for the normal wear and tear of the electric vehicle;

2. Scroll  is not responsible for the compatibility of the App with mobile devices. Scroll is exempt from any liability in case it is impossible to complete the ride/drive due to the expiration of the mobile phone battery, the malfunction of the Internet connection. The Renter is fully responsible to ensure compatibility and charged battery of his/her mobile phone to activate the electric vehicle and complete the ride/drive. Scroll is entitled to charge the Renter all costs, including the price of rent, before the actual end of the ride/drive.

3. Scroll  is not responsible for the condition of the roads in the operational zone, nor does Scroll guarantee that the electric vehicle’s movement routes will always be safe. Roads can become dangerous due to weather conditions, traffic, limited visibility and other additional conditions.

4. The Renter agrees to fully release Scroll (Scroll employees and contractors) of liability, to protect it from third party claims and to prevent damages, to protect them from grievances, lawsuits which may be caused by negligence, breach of agreement, breach of warranty. A claim includes any claim, injury, claim, liability, subject matter of dispute, claim obligation, debt, penalty, expense, damage (including personal injury, death, damage to health and property).

5. The Renter is always solely responsible for the safe operation of the electric vehicles.

26. Lost and stolen electric vehicles;

1. The electric vehicle will be considered lost or stolen if:

– The Renter has not returned the electric vehicle to the operating zone within 24 hours;

– GPS system is off;

– Other circumstances that give rise to a reasonable suspicion that the electric vehicle is under unauthorized use;

2. The Renter of the activated electric vehicle is responsible for the loss or theft of it. If Scroll has a reasonable suspicion that the electric vehicle has been stolen, Scroll is empowered to apply all measures it deems appropriate. Including to return the electric vehicle, apply to law enforcement, seek appropriate compensation for damages, and impose a fine on the Renter.

3. Scroll is authorized to perform any action permitted by law to eliminate theft and loss, including notifying the police, calling the police, reporting, initiating a case and providing information to the police.

4. The Renter is obliged to immediately notify Scroll  about the disappearance or theft of the electric vehicle. The Renter confirms that the data generated in the Scroll  App is credible evidence of  electric vehicle use by the Renter.

27. Disputes and applicable law;

1. Any dispute arising out of the Rental Agreement or the App Service shall be settled by negotiation.

2. The Renter is entitled to address Scroll  by e-mail, provide information about the request, express the claim. The parties will make every effort to resolve any dispute and conclude the negotiations with a result acceptable to both parties.

3. In case of failure to reach an agreement, claim should be submitted to Tbilisi City Court, applicable law shall be law of Georgia.

28. Amendment of the agreement;

1. Scroll is entitled to amend this Rental Agreement unilaterally.

2. By the activation of the electric vehicle Renter confirms that he/she has read and agrees to the amendments of the Agreement.

29. Force Majeure;

1. Both parties to the agreement are exempted from liability for non-fulfillment of obligations for the duration of force majeure circumstances, if the non-fulfillment was caused by an insurmountable force of extraordinary nature (force majeure). Force majeure is a circumstance which was impossible to foresee in advance by the parties and due to the existence of which it becomes impossible to fulfill the obligations.

2. Natural disasters, war, civil riot, strike, lockout, mass riot, terrorist act, hostilities, state of emergency, epidemic, pandemic, economic embargo, legal acts issued by the executive and legislature can be considered as force majeure.

3. Force majeure must be confirmed by the competent authority. Such confirmation is not mandatory if the force majeure is well-known fact.

4. In the event of the occurrence of force majeure, the party who fails to fulfill the obligations under the agreement is obliged to immediately notify the other party. In case the force majeure lasts for more than 1 month, the parties can change the agreement or terminate it.

5. As soon as the force majeure circumstances are eliminated, the parties continue to fulfill their obligations under the agreement.

30. Term of payment of fines

The renter is obliged to pay any kind of fines imposed by Scroll and/or the relevant administrative authorities no later than 30 calendar days after the occurrence of the fact.

31. General Provisions.

The Agreement is written in Georgian. An English version is also available on the website. In case of any discrepancies between the translations, the Georgian version shall prevail.