This document is Terms and Conditions of website (online shop) located at Scroll.eco.
In case of questions, claims, requests, please, contact us via e-mail. Our team is ready to answer your questions.
In case you do not agree with Scroll legal documents, do not use the website, however, please send us your suggestions on e-mail.
After registering the account on the web site, customer is entitled to purchase items in Scroll online shop.
Each separate order is a separate purchase agreement, parties of which are an authorized customer and LLC Mercury. The order generates subject of purchase, its price and delivery address;
Terms and conditions of online shop, together with general regulations of purchase agreement are regulated under the this agreement.
In order to purchase items in Scrolli online shop, you shall register on the website (hereafter referred to as website);
In order to register, you shall fill registration form and indicate your information on the following:
- Telephone number;
- Name and last name;
You will receive the notification on your e-mail to activate your profile. You will become an authorized user after the activation and you will have an access to purchase items in Scroll shop.
While registering, you generate your login and password that will be used for authorization. Do not transfer this information to the third parties. You are responsible for confidentiality of your account, login and password, that includes restricted usage of your computer or mobile device. You agree that you are responsible for any action conducted by your authorized account. In case you will become aware that your account is used by unauthorized third parties please, inform us immediately.
While filling in the registration form, you confirm that information indicated by you is true and correct.
Do not use name and last name of another person. Do not use name or last name that might be offensive and humiliating to others.
In case we detect incorrect information, a fake profile or customer who violates Scroll’ legal documents, Scroll is entitled to cancel the account without prior notification.
You can select items in Scroll shop and place them in cart.
Check the indicated address before proceeding to payment. Make sure that the indicated address is the actual address you want your item to be delivered to, and then proceed with payment.
After placing your orders in cart, you will be redirected to the payment page. Your bank operator may add additional commission to the purchase price of the item for bank services. Please, check the final amount before you confirm the transaction.
After completing the transaction, you will be redirected to Scroll web site, you may find order details there. Completed purchase, order history will be visible in your profile.
Scroll is entitled to refuse, or cancel the order in case of reasonable doubt on fraud, illegal or unpermitted transaction.
Please, find the Delivery Conditions here /link/
Items purchased in Scroll shop are delivered by our partner delivery company – LLC Mercury Delivery (identification number 405430500). While purchasing the item, you agree that LLC Mercury Delivery will provide you the delivery services. You and LLC Mercury Delivery are parties of the delivery service agreement.
LLC Mercury Delivery will deliver products purchased in Scroll shop on the same day. Orders placed after 20:00 will be delivered the next day.
After completing your purchase on the website (after you receive confirmation of successful payment and order notice on your e-mail), you become owner of the item. All the risks of loss, damage or any other risks related to the item will transfer together with ownership title. Scroll will hand over the items to courier and courier will deliver it to your address.
- Rules of Payment;
Scroll receives only cash-free payment.
For each purchase, customer will be redirected from Scroll shop to payment page, where he/she indicates data of payment card. Payment request is processed and confirmed by the relevant bank.
Scroll does not have access on payment transaction page and data of your card.
In case of successful transaction, consequent notification will pop out on your screen. You will receive the confirmation of order after completing the payment.
- Closure of account and restriction of access;
In the event Scroll considers that the terms and conditions are violated or a customer is registered using fraudulent information Scroll is entitled to close or restrict the access on any personal account by notifying account owner via e-mail only.
If you receive such notification from Scroll please, contact us immediately.
- Marketing activities;
When you register on the website, you agree to subscribe to newsletters, marketing or promotional materials. In case you agree, you will receive various news of website, different proposals and information on your e-mail.
You are entitled to cancel subscription and refuse to informational updates by sending us an e-mail on such request.
Any text, graphical images, animated images, items etc.on the website are exclusively owned by Scroll.
Scroll’s trademark is registered in Sakpatenti and is a property of LLC Mercury. Any use of images, items placed on Scroll website without our prior written consent is strictly forbidden. You do not have right, to use our trademark of the images placed on our website in relation to your product, or service. You do not have right to use them in a way that humiliates or harasses reputation of Scroll. In case of such violation, Scroll is entitled to address legal means of self-defense. You will be responsible for material and non-material damages, damages may include expenses for remuneration damages, including attorney and court fees.
Purchase of any item on the website does not transfer any copyrights.
We respect copyrights of other people and encourage you to protect ours.
In case you are the owner of protected copyright and you think that subject of your copyright was illegally placed on our web site, please, contact us on e-mail and indicate copyright infringement in the subject of the email.
You are entitled to use Scroll website for legitimate purposes. While registering on our website you agree that you will not use it for:
- Any means that violate the local legislation;
- Humiliating, exploiting, damaging other people;
- Spreading fraud;
- Impersonating the company, company employee or any other person;
- Any other ways that violate the rights of others, is illegal, fraudulent and cause damage to others.
- Do not use the website to interfere, damage or hinder the operation of the Website;
- Do not use any equipment, software that will aim to collect information from the website, to interfere with normal functioning of the website;
- Do not try to receive access on authorization information of our customers.
Website and its content are exclusively owned by LLC Mercury and is protected by Georgian legislation.
- Exclusion of responsibilities;
By registering on the website, the customer confirms that he / she has full capacity to use the website according to his/her free will and risk.
Scroll provides the access to the website and the provision of the services in accordance with the terms and conditions set forth in this document. However, Scroll does not take responsibility for the damage caused by third parties and for the services they offer. Scroll is not responsible for the website or service being permanently accessible or free from software bugs, viruses or other errors.
Scroll is not responsible for any damage that may occur through negligence, as well as in cases where the information required for user authorization has been transferred to a third party.
Scroll and all of its employees exclude any liability (including fees paid for attorney services, fees related to litigation or arbitration) in the event of your breach of this document. Moreover, for events if you have violated the legislation of Georgia.
If the court determines the liability of Scroll, it will be limited by the amount of the value of the disputed product. The company is not liable for any damages and delays that may arise with the participation and delayed work of third parties – ISPs, mobile companies, etc.
These rules apply to each user before canceling his/her registration.
- Links for other websites;
The website contains links which are not the property of LLC Mercury. LLC Mercury is not responsible for the content, services, privacy policies, etc. of other websites.
When redirected to another website, please read their documentation separately. Scroll is not liable for any damages that may be incurred by such websites and the use of the services offered by them.
You have the right to discontinue using the Website at any time. To cancel your account, please, email us.
Each payment conducted by the customer, followed by handing over the item to the courier is considered as the termination of the agreement by its full and proper performance.
The parties agree that in case of dispute, they will try to resolve the dispute through negotiations. In case of impossibility of successful completion of the negotiations, the parties are authorized to apply to the Tbilisi City Court.
Legal documents are available on the website on Georgian and English languages. In case of any discrepancies between the translations, the Georgian version shall prevail.
Scroll is entitled to change these Terms and Conditions occasionally. Every amendment will be published on Scroll web site and will be in legal force from the moment of publication. You continuous usage of the website will be deemed as the consent on amended Terms and Conditions. In case you do not agree with amendments please, do not use the website.
In case of any additional questions, claims, requests, please, contact Scroll on our e-mail. Scroll team is ready to answer your questions.
This policy is mutually binding agreement, that is formed between you and LLC Mercury. Registered address of LLC Mercury is Tbilisi, Saburtalo, Tsintsadze St. 43, apt. 4a.
- Legal grounds;
Legal grounds for processing personal information by Scroll is your expressed consent. We need to process personal information in order to provide you with the services – to rent mopeds with Scroll App.
- What data does Scroll collect from you;
3.1. During registration and driver license verification procedures in the App, the Rider fills in (allows to process) the following information (information set forth below is mandatory for registration purposes):
- Mobile number;
- First and last name;
- Credit card information;
- Information on location;
- Driving license;
During registration and driving license verification procedures, the Rider may voluntarily indicate additional information, such as:
When you rent the moped, you agree that Scroll will process information on the location of the moped in order to identify its location, ensure its security, to inspect and control condition of the moped.
- Driving license verification procedure is conducted by Veriff. Veriff identifies the Rider. The Rider shall upload the following information on Veriff’s platform:
- Driving license (photos of front and back sides of the license);
Veriff inspects the following information:
- Name and last name, sex, private number, date of birth, nationality;
- Driving license, term, number, category;
Goal of Veriff is to verify identity of the Rider and the driving license uploaded by the Rider. Having valid driving license is mandatory requirement for registration. By having valid driving license, the Rider confirms that he/she is aware of traffic rules adopted by legislation of Georgia and the Rider will not be threat to the health and life of other participants of city traffic or herself/himself, will not harm property of Scroll.
- Scroll uses services of Adyen for processing the payments under Rental Agreement (price of rent, fines).
In order to process the payment, Adyen processes following information:
- Details of the card – number, owner, date of validity;
- Sum and currency of the payment;
- Date, time and place of the payment;
Goal of processing the personal information by Adyen is to technically ensure processing of the payments under Rental Agreement.
You are solely responsible on the correctness of the indicated information. Scroll is exempt from any responsibility and damages that may arise from the incorrectness of the provided information.
- Log files and cookies;
Scroll uses standard procedures of log files. Scroll uses log files in order to store the information of the Rider behavior in the App and improve quality of the services. Following information is generated and stored by using log files:
- Type of the device;
- Date, time and duration of visit;
We do not identify specific Riders with this information, it is an analytical data.
We process this information in order to:
- Analyze trends;
- Manage the App, process statistics;
- Observe Riders’ behavior in the App and create refined customer experience;
- Plan and implement effective marketing activities;
- Provide you with advice and recommendations;
- Goals of data processing;
Scroll uses gathered information for the following purposes, to:
- Ensure proper functioning of the App;
- Improve, enlarge and provide personalized customer experience in the App:
- Find out and analyze how you use the App;
- Develop new products, services, functionalities;
- Communicate with you, send you the news and other information related to the App, implement direct marketing and other promotional events;
- Send e-mails;
- Detect and prevent fake profiles;
- Fulfill our obligations under the agreement and implement our rights;
- Contact you with the App or indicated contact information;
- Inform you precise location of the mopeds (deliver such information to the Riders, as well as, to the technical group of Scroll);
You are entitled to cancel your subscription and request termination of processing your personal information for direct marketing purposes. Please, send us such request via e-mail. Scroll will terminate direct marketing upon your request during 10 working days. Refusal of direct marketing does not cancel other services.
- Sources of data collection;
The App collects information from the following sources:
- When you fill in website/application registration form (registration, verification);
- When you communicate with mobile phone or an e-mail;
- When you use our App and chat;
- Riders’ rights;
Our aim is to guarantee that you are aware of the rights in regard of your personal information. According to the Law of Georgia on Protection of Personal Information you are entitled to:
- Request the following information – data we process, goals and legal grounds of processing, sources used for collection of the information and third parties to whom the personal information was disclosed, legal grounds and goals of such disclosure;
- Request copies of the personal information data;
- Correct, update, add, block, delete or eliminate information if data is incomplete, incorrect, is not updated or if it was illegally collected or processed;
You are entitled to amend information on your private profile in the App. In case the amendment is not possible, please, contact us via email.
Your information should be disclosed according to Georgian legislation in order to identify and prevent crime for investigation purposes.We share your personal information to our partner companies, that assist us in provision the services to you (verification of the driving license, ensure security of online services, proceeding payments under the Rental Agreement, insurance).
Scroll is entitled to share your personal information to the insurance company that insures liability for the damages inflicted to the third party caused by moped Riders. Scroll is obliged to deliver information in regard of the Rider and the ride to the insurance company in case of the insurance event. Requested information may include identity of the Rider and other identification details. Goal of such disclosure is to receive insurance payment under the insurance agreement.
The Rider agrees and gives consent that, in case of Insured Event, Scroll is entitled to disclose personal information of the Rider to the Insurer without additional consent of the Rider. Such information may include the following details related to the Insured Event and the Rider who participated in such event – the probable period, time and place of the damage, the probable causes, the nature of the damage, the Rider’s data, name, personal / identification data, names and addresses of persons involved in the event, as well as other additional, reasonable information requested by the Insurer in connection with the case;
- Data protection;
Scroll takes exceptional responsibility on data protection issues. Information disclosed by you to our App is saved on protected cloud servers. All data on servers is stored in an encrypted form of personal identification.
Your private profile is accessed only with your mobile device. Scroll is exempt from any responsibility if third parties use your login credentials or your mobile device. If you have any doubt that third party is using your login information or mobile device without your consent, please, inform us immediately.
- Third parties and their privacy policies’;
- Protection of minors;
Our priority is to secure safe usage of internet by minors. We encourage parents and legal representatives to observe, participate, control or overview online activities of the minors. Registration in Scroll App is allowed for adults above 18 years old.
- Term of data preservation;
Scroll preserves personal data throughout the period of the service.